Due to personal circumstances StokerHounds will be closed until further notice.
We apologies for any inconvenience caused but no orders will be taken going forward.
We apologies for any inconvenience caused but no orders will be taken going forward.
All StokerHounds products are individually made, by hand, from scratch. This not only ensures a high level of attention to detail, but means that you are guaranteed a truly 'made to measure' item, whatever your dog's size and shape. (We don't just cater for Sighthounds!)
Right now, we are concentrating on Fleeces, but we do have several other products in the pipeline and sometimes produce small, limited edition batches or one off designs too. So, do please keep checking this site or join us on our Facebook page for regular updates.
You should be able to find all the info you need to order with confidence on this page, but if you have any further questions then please contact us via our Enquiry Form.
How to order :
- Decide on your product and colour/pattern choices.
- Measure your dog. (Please follow our measuring guide carefully to achieve the perfect fit!)
- Click on the 'Order' button, provide us with a few details and we will email you a full order form.
- PLEASE NOTE : Full payment is required in advance of your order being started.
Delivery Info :
- Orders are usually dispatched 21 - 25 days after payment is received.
(You will be informed if there is likely to be a delay or any change to this schedule.) - Our postage rate is £3.50. - With a £1.00 surcharge for each additional item ordered.
- All orders are sent via the standard Royal Mail service, unless a customer requests otherwise.
Our Returns Policy :
If the mistake is ours: We will offer you the choice of a replacement item or a full refund.
If the mistake lies with your measurements: Please return the item(s) to us asap and, on receipt, we will re-make your order for a reduced fee.
Again, you must contact us within 7 days of receipt in order to benefit from these offers.
- All items are sold with a 10 day money back guarantee.
- Please contact us within 7 days of receipt if you wish to return something.
If the mistake is ours: We will offer you the choice of a replacement item or a full refund.
If the mistake lies with your measurements: Please return the item(s) to us asap and, on receipt, we will re-make your order for a reduced fee.
Again, you must contact us within 7 days of receipt in order to benefit from these offers.